Terms of Use

Acceptance of Terms

Welcome to the website of Radix Engenharia e Desenvolvimento de Software S/A ("Radix," "we," "our," or "us"). By accessing or using this website, located at radixeng.site and its associated subdomains and digital properties (collectively, the "Website"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use ("Terms"), our Privacy Policy, and any other policies or guidelines incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website. Your continued access to or use of the Website following the posting of any changes constitutes acceptance of those changes.

These Terms govern your relationship with Radix solely with respect to your use of this Website. They do not govern any separate contractual relationship you may have entered into with Radix for the provision of engineering, software development, technology consulting, or managed services, which are governed by their own specific service agreements, statements of work, or master service agreements executed between the parties.

Use of the Website

This Website is provided for informational purposes, including presenting Radix's service offerings in engineering, software development, digital transformation, data analytics, cybersecurity, cloud solutions, and operational technology. It is also intended to facilitate contact between prospective clients and our commercial team, and to share technical content, case studies, and corporate news.

You may use the Website solely for lawful purposes and in accordance with these Terms. Permitted uses include:

• Accessing and reading publicly available information about Radix's services, solutions, and corporate profile.
• Submitting contact forms, requesting proposals, or reaching out to our team for legitimate commercial inquiries.
• Downloading materials explicitly made available for download, such as whitepapers, datasheets, or case studies, solely for your personal or internal business review.
• Sharing links to public pages on this Website through lawful means, provided the context is accurate and not misleading.

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are accessing the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and the term "you" shall refer to both you and that entity.

Access to certain features of the Website may require you to provide accurate contact information through our forms. You agree to provide truthful, current, and complete information and to promptly update such information if it changes. Radix reserves the right to restrict or terminate access to the Website for any user who provides false or misleading information, or who violates these Terms.

Intellectual Property

The entire contents of this Website — including but not limited to all text, graphics, logos, icons, photographs, data visualizations, case study narratives, video content, audio clips, digital downloads, software code, user interface design, and the overall selection, arrangement, and presentation of materials — are the exclusive property of Radix Engenharia e Desenvolvimento de Software S/A or its licensors, and are protected under Brazilian intellectual property law, including Law No. 9.610/1998 (Copyright Law) and Law No. 9.279/1996 (Industrial Property Law), as well as applicable international intellectual property conventions and treaties.

The Radix name, wordmark, logo, taglines, and all other trademarks, service marks, and trade names displayed on the Website are registered or unregistered trademarks of Radix or its affiliates. Nothing on this Website grants you any license or right to use any trademark, logo, or trade name of Radix or any third party without the prior written consent of the respective owner.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for the purposes described in these Terms. This license does not include the right to:

• Reproduce, republish, upload, post, transmit, or distribute any Website content in any form or by any means, except as expressly permitted herein.
• Create derivative works based on any content from the Website without our prior written consent.
• Use any content from this Website for commercial purposes without entering into a separate written agreement with Radix.
• Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices displayed on or in connection with the Website.
• Use any automated tools, including scrapers, bots, or crawlers, to collect or extract content from the Website for commercial or competitive intelligence purposes.

Any feedback, suggestions, ideas, or proposals you voluntarily submit to Radix regarding the Website or our services may be used by Radix freely, without restriction, compensation, or attribution to you. You waive any moral rights you may have in such submissions to the fullest extent permitted by applicable law.

User Conduct

Your use of the Website must at all times comply with applicable Brazilian federal and state laws, including but not limited to the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018), the Brazilian Internet Civil Rights Framework (Marco Civil da Internet, Law No. 12.965/2014), the Brazilian Consumer Protection Code (CDC, Law No. 8.078/1990) where applicable, and all other relevant regulations. You agree not to use the Website in any of the following ways:

1. Transmitting or facilitating the transmission of any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation.
2. Uploading, posting, or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable, or that infringes the intellectual property rights of any third party.
3. Attempting to gain unauthorized access to any part of the Website, its underlying servers, databases, or any connected systems or networks — whether through hacking, password mining, or any other means.
4. Introducing any virus, worm, Trojan horse, malware, ransomware, or other harmful or disruptive code or program into the Website or its infrastructure.
5. Impersonating any person or entity, including any Radix employee, officer, or partner, or falsely representing your affiliation with any organization.
6. Interfering with, disrupting, or placing an unreasonable or disproportionately large load on the Website's servers or infrastructure, including through denial-of-service attacks or similar techniques.
7. Using the Website to collect personal data about other users or third parties without their knowledge and consent.
8. Circumventing, disabling, or otherwise interfering with any security-related features of the Website, including features that prevent or restrict the use or copying of any content.
9. Using the Website to benchmark, reverse-engineer, or develop competing products or services, or for any purpose that is directly adverse to the legitimate commercial interests of Radix.

Radix reserves the right to investigate any suspected violations of these conduct standards and to cooperate with law enforcement authorities to the extent required by applicable law, including disclosing information about users who may be engaged in unlawful activity.

Third-Party Links

This Website may contain hyperlinks to third-party websites, digital platforms, online tools, publications, or other resources that are not owned or controlled by Radix. These links are provided solely as a convenience to our visitors — for example, links to industry publications, regulatory bodies, technology partners, open-source project repositories, or client corporate websites referenced in case studies.

Radix has no control over the content, privacy practices, security standards, data collection policies, or availability of any third-party website or resource, and assumes no responsibility for them. The inclusion of a link on our Website does not imply that Radix endorses, recommends, or has any affiliation with the linked website or its operator, nor does it imply that Radix has reviewed or verified the accuracy, completeness, or reliability of any information found there.

If you would like to link to our Website from a third-party site, you may do so provided that: (a) the link is not misleading and accurately represents the destination; (b) the link does not imply any endorsement, sponsorship, or partnership relationship between your site and Radix that does not exist; and (c) the content surrounding the link on your site does not disparage Radix, its employees, clients, or services, and does not violate any applicable laws. Radix reserves the right to request the removal of any link at any time.

Disclaimer of Warranties

The Website and all content, information, materials, features, and services made available through it are provided "as is" and "as available," without any warranty of any kind, express, implied, statutory, or otherwise. To the fullest extent permitted by applicable Brazilian law, Radix expressly disclaims all warranties, including:

• Accuracy and completeness: While Radix makes reasonable efforts to ensure that the information published on the Website is accurate and up to date, we do not warrant that any information is free from errors, omissions, inaccuracies, or that it reflects the most current developments in our business, technology, or service portfolio.
• Fitness for a particular purpose: Information on this Website is provided for general informational purposes only and should not be relied upon as professional engineering, legal, financial, technical, or regulatory advice without independent verification and consultation with a qualified professional.
• Uninterrupted availability: Radix does not warrant that the Website will be available at all times, free from errors, viruses, or other harmful components, or that any defects in the Website will be corrected. We may perform maintenance, updates, or infrastructure changes that temporarily affect availability.
• Security: While Radix implements reasonable technical and organizational security measures, no transmission of data over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of information submitted through the Website.

Information published on this Website regarding Radix's services, capabilities, project outcomes, and sector expertise is intended to provide a general overview and does not constitute a binding offer, proposal, or guarantee of specific results. All commercial engagements are governed exclusively by written agreements negotiated and executed between Radix and the respective client.

Limitation of Liability

To the maximum extent permitted by applicable law, Radix, its directors, officers, employees, shareholders, affiliates, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in any way connected with:

• Your access to, use of, or inability to access or use the Website or any of its content.
• Any reliance placed on information or materials published on the Website without independent verification.
• Any errors, inaccuracies, omissions, or outdated information found on the Website.
• Unauthorized access to or alteration of your data or transmissions made through the Website.
• Any conduct or content of third parties accessed through links provided on this Website.
• Any technical failure, server downtime, data loss, or security incident affecting the Website or its associated infrastructure.

This limitation applies whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other legal or equitable theory, even if Radix has been advised of the possibility of such damages.

Certain jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not apply to you. In such cases, the liability of Radix shall be limited to the fullest extent permitted by applicable law.

In no event shall Radix's aggregate liability to you arising from or related to your use of this Website exceed the amount of R$ 500,00 (five hundred Brazilian reais), regardless of the form of action or the basis of the claim. This cap reflects the nature of this Website as a free informational resource and does not apply to liabilities arising under separately executed service contracts.

Indemnification

You agree to defend, indemnify, and hold harmless Radix Engenharia e Desenvolvimento de Software S/A, its parent companies, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) that arise out of or relate to:

• Your violation of any provision of these Terms of Use.
• Your use of the Website in any manner not expressly authorized by these Terms, including any use that infringes the rights of a third party.
• Any false, inaccurate, or misleading information you provide through the Website, including through contact forms, proposal request forms, or other communication channels.
• Any violation by you of applicable federal, state, or municipal laws, regulations, or third-party rights — including but not limited to intellectual property rights, privacy rights, and consumer protection regulations — in connection with your use of this Website.
• Any damage caused to the Website's infrastructure, systems, or reputation as a result of your deliberate or negligent conduct.

Radix reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Radix in asserting any available defenses and to provide all reasonably requested information and assistance.

Governing Law

These Terms of Use and any dispute arising out of or in connection with your use of this Website shall be governed by and construed exclusively in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-law provisions.

The parties expressly elect the courts of the Comarca do Rio de Janeiro, State of Rio de Janeiro, as the exclusive jurisdiction for the resolution of any disputes arising from these Terms or from your use of the Website, to the exclusion of any other court or jurisdiction, however competent.

Specifically applicable legislation includes, but is not limited to: the Brazilian Civil Code (Law No. 10.406/2002); the Brazilian Internet Civil Rights Framework (Marco Civil da Internet, Law No. 12.965/2014) and its regulatory decree; the Brazilian General Data Protection Law (LGPD, Law No. 13.709/2018); and the Brazilian Copyright Law (Law No. 9.610/1998).

Changes to These Terms

Radix reserves the right to modify, update, or replace these Terms of Use at any time and at its sole discretion, without prior individual notice to Website visitors. Changes may be necessary to reflect updates to our services, changes in applicable law, improvements to our Website's functionality, or adjustments to our business operations and policies.

When we make material changes to these Terms, we will update the "Last Updated" date displayed at the top of this page and, where appropriate, we may also post a notice on the Website's homepage or send a notification through other communication channels available to registered users or newsletter subscribers.

It is your responsibility to review these Terms periodically to stay informed of any modifications. Your continued use of the Website after any changes are posted constitutes your binding acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue your use of the Website immediately.

We encourage you to bookmark this page and revisit it regularly. If you have any questions about changes to our Terms, please contact us using the information provided in Section 11 below.

Contact

If you have any questions, concerns, or requests regarding these Terms of Use — or if you wish to report a violation, request clarification about any provision, or reach our legal or compliance team — please contact us through the following channels:

We aim to respond to all legitimate inquiries regarding these Terms within 10 (ten) business days of receipt. For urgent legal matters, please indicate the nature and urgency of your request clearly in the subject line of your correspondence.

These Terms of Use constitute the entire agreement between you and Radix with respect to your use of this Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter herein. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.